Employee Engagement

1. Give employees a sense of purpose

One of the critical drivers of employee engagement is employee’s sense of purpose in an organization.

Companies will us the vision statement, mission statement, and values to communicate the purpose.

Banks Vision: To be the acknowledged leader and chosen partner in providing financial solutions through inspired people.

Banks Mission : Combining entrepreneurial spirit with empowered people and leading-edge technology to constantly exceed stakeholder expectations.

Values………….

•  Treasure professional & personal integrity at all times
• Demonstrate mutual respect in all our interactions
• Passionate in everything we do
• Committed to being customer orientated
• Courage to change, challenge and be different
• Demonstrate unity in diversity

2. Involve employees in the creation of strategy related to Bank’s objectives

Allowing employees to be a part of the strategy creation process in relation to the jobs can go a long way in improving employee engagement. When people feel like employees have a measure of control in the work executed by the employees, and experience higher levels of accountability and ownership over the jobs and goals. The strategy creation process is a two-way process through the organization. Hence, employees at every layer play a part in the creation. Managers, once given the strategic objectives and KPIs, should sit with the employee’s teams and create strategies with all who will be involved in the execution process.

3. Clearly defined roles and responsibilities

People should know exactly how people work contributes to the bigger picture. A clear understanding of the alignment between peoples work and top-level company goals is the key. Employees are then able to see the work contributes to the overall purpose and this places importance on the stipulated job and increases employee engagement.

The steps below are simple efforts to ensure all employees have clearly defined roles and responsibilities:

         Write out a clear job description for each employee

         Outline the rights and the decision making scope of the role

         Clearly define the goals and objectives the role should achieve

4. Opportunities for growth

Providing bank employees with opportunities for growth instills a confidence that hard work will pay off. The chance to continually grow and develop keeps employees engaged with the work. If employees aren’t given the opportunity to rise and grow, engagement will fade and will result employee turnover. Employees who feel underused and restricted in applying the employee's skills and abilities will quickly look elsewhere for opportunities. For this reason, it’s important to create and offer your employees opportunities for growth.

At the bank performance appraisals address the following Succession planning discussions with employees. Employee satisfaction with the members current roles and on how to improve satisfaction, Provide bank employees with necessary resources and improve two-way communication mapping out plans of progression and regular checks on KPIs

List of reference

 

Hatton National Bank PLC, Annual Report( 2015-2016)

Human Resource Development Review Vol 9, Issue 1, pp. 89 - 110 First Published December 2, 2009https://doi.org/10.1177/1534484309353560 Available at http://journals.sagepub.com/doi/abs/10.1177/1534484309353560#articleCitationDownloadContainer

Management Study Guide Content Team

Available@https://www.managementstudyguide.com/employee-engagement-elements.htm